Check for firmware updates for your device.

This update is intended only for Netear routers provided to customers by Charter. To check if you qualify for a firmware update on your internet router, enter the following information:

• Your account phone number and zip code.
• Your account number and zip code.
• Your mac address.

Click the blue button to submit your request.

* Phone Number
* Zip Code (5-digit)
	OR
*Account Number	Where can I find this? Your 16-digit Account Number is found on the upper left hand corner of your billing statement.
* Zip Code (5-digit)
	OR
*Mac Address	Where can I find this? Router MAC Address Location