<%@ Page Language="VB" MasterPageFile="~/Home.master" AutoEventWireup="false" CodeFile="ContactUs.aspx.vb" Inherits="Visitors_ContactUs" Title="Charter.com - Contact Us" %>

<%@ Register Src="../Controls/FrequentQuestions.ascx" TagName="FrequentQuestions" TagPrefix="uc" %>
<%--<%@ Register Src="../Controls/LocalNavigation.ascx" TagName="LocalNavigation" TagPrefix="uc" %>--%>
<%@ Register Src="../Controls/CustomContent.ascx" TagName="CustomContent" TagPrefix="uc" %>
<%@ Register Src="../Controls/Search.ascx" TagName="Search" TagPrefix="uc" %>
<%@ Register Src="../Controls/HelpfulLinks.ascx" TagName="HelpfulLinks" TagPrefix="uc" %>
<%@ Register Src="../Controls/LookForService.ascx" TagName="LookForService" TagPrefix="uc" %>
<%@ Register Src="../Controls/BrowseSupport.ascx" TagName="BrowseSupport" TagPrefix="uc" %>
<%@ Register Src="../Controls/ContactUsASA.ascx" TagName="ContactUsASA" TagPrefix="uc" %>
<%@ Register Src="../Controls/searchSupport.ascx" TagName="SearchSupport" TagPrefix="uc" %>
<%@ Register Src="../Controls/SpecialOffers.ascx" TagName="SpecialOffers" TagPrefix="uc" %>
<%-- issue 20613 --%>
<asp:Content id="contentJSNext" ContentPlaceHolderID="ContentPlaceHolderForJavaScript" runat="Server"> 
    <script type="text/javascript" src="../Scripts/nextit.js"></script>
</asp:Content>

<asp:Content ContentPlaceHolderID="ContentPlaceHolderForStyleSheet" ID="StyleSheetContentID" runat="server">
    <link id="LinkContentStyleSheet4" href="../css/charter_support_2.css" rel="stylesheet" type="text/css" runat="server" />
    <link id="LinkContentStyleSheet2" href="../styles/charterNew.css" rel="stylesheet" type="text/css" runat="server"/>
    <link id="LinkContentStyleSheet3" href="../css/jqModal.css" rel="stylesheet" type="text/css" runat="server" />
</asp:Content>
<asp:Content ID="ContentHomePage" ContentPlaceHolderID="ContentPlaceHolderHome" runat="server">
    <div id="centerBody">
        <h1>Contact Us</h1>
        <br />
        <asp:ValidationSummary ID="vldSummaryContact" runat="server" HeaderText="<img src='../Images/error-icon_big.gif' />"
            DisplayMode="List" />
        <asp:Panel ID="pnlAfter" runat="server">
            <p style="font-weight: bold">
                <asp:Label ID="lblTitle" runat="server"></asp:Label></p>
            <!-- ASA Options Panel -->
            <asp:Panel ID="pnlASAOptions" runat="server">
                <!-- the purpose of this panel is for Customer Service specific options at the top of the screen
			     for using the ASA tool. -->
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 1</span></td>
                            <td valign="middle">
                                <!--
                                ''####################################################################################################
                                '' ISSUE ID #6702   07-22-2009  JLN
                                ''####################################################################################################
                                '' Description:  Requested URL change for Ask Charter link.
                                ''      Change:  Shortened the link to just ask.charter.com.
                                ''####################################################################################################
                                issue 20613
                                Modified to use new NextIT javascript method instead of ask.charter.com link
                                -->
                                <a href="#" onclick="javascript:OpenExternalHelp('');"><%--'ISSUE ID 6573   issue 20613--%>
                                    <img alt="Ask Charter" src="/cms_images/ask_charter_button.ccom" class="buttonSpacing" /></a>
                            </td>
                            <td valign="middle">
                                questions in your own words 24 hours a day.</td>
                        </tr>
                    </table>
                </p>
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 2</span></td>
                            <td valign="middle">
                                <span id="spanPrice" runat="server"><a href='../Visitors/Localize.aspx?<%= QueryStringName.TargetPage%>=<%= Server.UrlEncode("../Visitors/AllOffers.aspx")%>'>
                                    Get prices or order online NOW</a></span> <span id="spanSupportCableTV" runat="server">
                                        Visit the <a href="../customers/support.aspx?menuitem=2">Cable Help</a> section
                                        of this website</span> <span id="spanSupportHSI" runat="server">Visit the <a href="../customers/support.aspx?menuitem=3">
                                            Internet Help</a> or <a href="../customers/support.aspx?MenuItem=10">Email help</a>
                                            sections for additional support.</span> <span id="spanSupportTelephone" runat="server">
                                                Visit the <a href="../customers/support.aspx?menuitem=4">Telephone Help</a> section
                                                of this website</span> <span id="spanSupportBilling" runat="server">Visit the <a
                                                    href="../customers/support.aspx?menuitem=8">Billing & My Account Support </a>section
                                                    of this website</span>
                            </td>
                        </tr>
                    </table>
                </p>
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 3</span>
                            </td>
                            <td valign="middle">
                                <img alt="Chat Now" src="../Images/chat_cl_button.jpg" class="buttonSpacing" onclick="javascript:window.open('../Visitors/chatlive.aspx?Chattype=<%=Chatcategory%>','_charter_chat','width=550,height=660,left=50,top=15')" />
                            </td>
                            <td valign="middle">
                                with a Customer Care Representative.
                            </td>
                        </tr>
                    </table>
                </p>
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 4</span>
                            </td>
                            <td valign="middle">
                                Call toll-free <span id="span1" runat="server" style="font-weight: bold">1-888-GET CHARTER
                                    (1-888-438-2427)</span><span id="span2" runat="server" visible="false" style="font-weight: bold">1-866-207-3663</span>
                            </td>
                        </tr>
                    </table>
                </p>
                
                <asp:Panel ID="pnlOption4Description1" runat="server">
                    <p style="padding-left: 20px">
                        <table cellpadding="0" cellspacing="0" border="0">
                            <tr>
                                <td valign="middle">
                                    <span style="font-weight: bold; padding-right: 20px">Option 5</span>
                                </td>
                                <td valign="middle">
                                    To contact us via email, provide the information below.<span class="smallInstOrange">(*
                                        Required)</span><br />
                                </td>
                            </tr>
                        </table>
                    </p>  
                </asp:Panel>                

            </asp:Panel>
            <!-- END ASA Options Panel -->
            <!-- NON-ASA Options Panel -->
            <asp:Panel ID="pnlNonASAOptions" runat="server">
                <!-- the purpose of this panel is for the 'old way' of presenting the top options for this page.
			     This is kept in there to make it dynamic for the presentation of the right options for the page
			     not the best solution, but should work for excluding marketing contacts from entering the ASA
			     application until they are ready
		     -->
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 1</span>
                            </td>
                            <td>
                                <span id="spanASAPrice" runat="server"><a href='../Visitors/Localize.aspx?<%= QueryStringName.TargetPage%>=<%= Server.UrlEncode("../Visitors/AllOffers.aspx")%>'>
                                    Get prices or order online NOW</a></span>
                                <%--<span id="spanSupport" runat="server">Visit the <a href="../customers/support.aspx">Support</a> section of this website</span>--%>
                                <span id="spanASASupportCableTV" runat="server">Visit the <a href="../customers/support.aspx?menuitem=2">
                                    Cable Help</a> section of this website</span> <span id="spanASASupportHSI" runat="server">
                                        Visit the <a href="../customers/support.aspx?menuitem=3">Internet Help</a> or <a
                                            href="../customers/support.aspx?MenuItem=10">Email help</a> sections for additional
                                        support.</span> <span id="spanASASupportTelephone" runat="server">Visit the <a href="../customers/support.aspx?menuitem=4">
                                            Telephone Help</a> section of this website</span> <span id="spanASASupportBilling"
                                                runat="server">Visit the <a href="../customers/support.aspx?menuitem=8">Billing & My
                                                    Account Support </a>section of this website</span>
                                <!--	<span id="spanQuestion" runat="server"><uc:Search ID="ucSearch" runat="server" Mode="Site" /></span>  -->
                            </td>
                        </tr>
                    </table>
                </p>
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 2</span>
                            </td>
                            <td valign="middle">
                                <a href="#">
                                    <img alt="Chat Now" src="../Images/chat_cl_button.jpg" class="buttonSpacing" onclick="javascript:window.open('../Visitors/chatlive.aspx?Chattype=<%=Chatcategory%>','_charter_chat','width=550,height=660,left=50,top=15')" />
                                </a>
                            </td>
                            <td valign="middle">
                                with a Customer Care Representative.</td>
                        </tr>
                    </table>
                </p>
                <p style="padding-left: 20px">
                    <table cellpadding="0" cellspacing="0" border="0">
                        <tr>
                            <td valign="middle">
                                <span style="font-weight: bold; padding-right: 20px">Option 3</span>
                            </td>
                            <td>
                                Call toll-free <span style="font-weight: bold">1-888-GET CHARTER (1-888-438-2427)</span><!--<span svisible="false" style="font-weight:bold">1-866-207-3663</span>-->
                            </td>
                        </tr>
                    </table>
                </p>
                
                <asp:Panel ID="pnlOption4Description2" runat="server">
                    <p style="padding-left: 20px">
                        <table cellpadding="0" cellspacing="0" border="0">
                            <tr>
                                <td valign="middle">
                                    <span style="font-weight: bold; padding-right: 20px">Option 4</span>
                                </td>
                                <td>
                                    To contact us via email, provide the information below.<span class="smallInstOrange">(*
                                        Required)</span><br />
                                </td>
                            </tr>
                        </table>
                    </p>   
                </asp:Panel>
                

            </asp:Panel>
            <!-- END NON-ASA Options Panel -->
            <asp:Panel ID="pnlOption4" runat="server">
                <table cellpadding="0" cellspacing="5" width="100%">
                    <tr>
                        <td style="text-align: right; width: 30%">
                            <span class="smallInstOrange">*</span> First Name</td>
                        <td>
                            <asp:TextBox ID="txtFirstName" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldFirstNameRequired" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtFirstName" Display="Dynamic" ErrorMessage="<b>First Name</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Last Name</td>
                        <td>
                            <asp:TextBox ID="txtLastName" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldLastNameRequired" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtLastName" Display="Dynamic" ErrorMessage="<b>Last Name</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Street Address</td>
                        <td>
                            <asp:TextBox ID="txtStreetAddress" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldStreetAddressRequired" runat="server" Text="<img src='../Images/error-icon_small.gif' />"
                                ControlToValidate="txtStreetAddress" Display="dynamic" ErrorMessage="<b>Street Address</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            City</td>
                        <td>
                            <asp:TextBox ID="txtCity" runat="server" Width="200px"></asp:TextBox>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            State</td>
                        <td>
                            <asp:DropDownList ID="ddlState" runat="server" Width="208px">
                            </asp:DropDownList></td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Zip Code</td>
                        <td>
                            <asp:TextBox ID="txtZipcode" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldZipcodeRequired" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtZipcode" Display="Dynamic" ErrorMessage="<b>Zipcode</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                            <asp:RegularExpressionValidator ID="vldZipCodeRegExp" ValidationGroup="Send" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtZipCode" Display="Dynamic" ErrorMessage="Please enter valid <b>Zip Code:</b>"
                                ValidationExpression="\d{5}(-\d{4})?" />
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Your Email Address</td>
                        <td>
                            <asp:TextBox ID="txtEmail" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldEmailRequired" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtEmail" Display="Dynamic" ErrorMessage="<b>E-Mail Address</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                            <asp:RegularExpressionValidator ID="vldEmailRegEx" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtEmail" Display="Dynamic" ErrorMessage="Please enter valid <b>E-Mail Address</b>"
                                ValidationExpression="\w+([-+.']\w+)*@\w+([-.]\w+)*\.\w+([-.]\w+)*" ValidationGroup="Send"></asp:RegularExpressionValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Telephone Number</td>
                        <td>
                            <asp:TextBox ID="txtTelephone" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldTelephoneRequired" Text="<img src='../Images/error-icon_small.gif' />"
                                runat="server" ControlToValidate="txtTelephone" Display="Dynamic" ErrorMessage="<b>Telephone</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                            <asp:RegularExpressionValidator ID="vldTelephoneRegEx" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtTelephone" Display="Dynamic" ErrorMessage="Please enter valid <b>Telephone Number:</b>"
                                ValidationExpression="((\(\d{3}\) ?)|(\d{3}-))?\d{3}-\d{4}|\(?\d{3}\)?[-\s.\s ]?\d{3}[-. ]\d{4}|(\d{10})"
                                ValidationGroup="Send"></asp:RegularExpressionValidator>
                        </td>
                    </tr>
                    <tr id="trSubject" runat="server">
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Subject</td>
                        <td>
                            <asp:DropDownList ID="ddlSubject" runat="server" Width="207px">
                            </asp:DropDownList>
                            <asp:RequiredFieldValidator ID="vldSubjectRequired" runat="server" ControlToValidate="ddlSubject"
                                Text="<img src='../Images/error-icon_small.gif'/>" InitialValue="" Display="Dynamic"
                                ErrorMessage="Please choose the <b>Subject</b> of your message." ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Your Message</td>
                        <td style="vertical-align: top">
                            <asp:TextBox ID="txtMessage" runat="server" Height="150px" TextMode="MultiLine" Width="250px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldMessageRequired" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtMessage" Display="Static" ErrorMessage="Please enter <b>Your Message</b>"
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td>
                            &nbsp;</td>
                        <td>
                            <asp:ImageButton ID="btnSend" runat="server" ImageUrl="/cms_images/send_button.ccom" ValidationGroup="Send" /></td>
                    </tr>
                </table>
            </asp:Panel>
        </asp:Panel>
        <asp:Panel ID="pnlAfter1" runat="server">
            <p style="font-weight: bold">
                <asp:Label ID="lblTitle1" Text="We value your comments related to this website" runat="server"></asp:Label></p>
            <asp:Panel ID="pnlOption3" runat="server">
                <table cellpadding="0" cellspacing="5" width="100%">
                    <tr>
                        <td style="text-align: right; width: 30%">
                            <span class="smallInstOrange">*</span> First Name</td>
                        <td>
                            <asp:TextBox ID="txtFirstName1" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldFirstNameRequired1" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtFirstName1" Display="Dynamic" ErrorMessage="<b>First Name</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Last Name</td>
                        <td>
                            <asp:TextBox ID="txtLastName1" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldLastNameRequired1" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtLastName1" Display="Dynamic" ErrorMessage="<b>Last Name</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Your E-Mail Address</td>
                        <td>
                            <asp:TextBox ID="txtEmail1" runat="server" Width="200px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldEmailRequired1" runat="server" Text="<img src='../Images/error-icon_small.gif'/>"
                                ControlToValidate="txtEmail1" Display="Dynamic" ErrorMessage="<b>E-Mail Address</b> is required."
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                            <asp:RegularExpressionValidator ID="vldEmailRegEx1" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtEmail1" Display="Dynamic" ErrorMessage="Please enter valid <b>E-Mail Address</b>"
                                ValidationExpression="\w+([-+.']\w+)*@\w+([-.]\w+)*\.\w+([-.]\w+)*" ValidationGroup="Send"></asp:RegularExpressionValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            Telephone Number</td>
                        <td>
                            <asp:TextBox ID="txtTelephone1" runat="server" Width="200px"></asp:TextBox>
                            <asp:RegularExpressionValidator ID="vldTelephoneRegEx1" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtTelephone1" Display="Dynamic" ErrorMessage="Please enter valid <b>Telephone Number:</b>"
                                ValidationExpression="((\(\d{3}\) ?)|(\d{3}-))?\d{3}-\d{4}|\(?\d{3}\)?[-\s.\s ]?\d{3}[-. ]\d{4}|(\d{10})"
                                ValidationGroup="Send"></asp:RegularExpressionValidator>
                        </td>
                    </tr>
                    <tr>
                        <td style="text-align: right">
                            <span class="smallInstOrange">*</span> Your Message</td>
                        <td style="vertical-align: top">
                            <asp:TextBox ID="txtMessage1" runat="server" Height="150px" TextMode="MultiLine"
                                Width="250px"></asp:TextBox>
                            <asp:RequiredFieldValidator ID="vldMessageRequired1" Text="<img src='../Images/error-icon_small.gif'/>"
                                runat="server" ControlToValidate="txtMessage1" Display="Static" ErrorMessage="Please enter <b>Your Message</b>"
                                ValidationGroup="Send"></asp:RequiredFieldValidator>
                        </td>
                    </tr>
                    <tr>
                        <td>
                            &nbsp;</td>
                        <td>
                            <asp:ImageButton ID="btnSend1" runat="server" ImageUrl="/cms_images/send_button.ccom" ValidationGroup="Send" /></td>
                    </tr>
                </table>
            </asp:Panel>
        </asp:Panel>
        <asp:Panel ID="pnlContact" runat="server">
            <p style="font-weight: bold">
                Corporate contact information</p>
            <div style="margin-left: 20px; margin-bottom: 20px">
                <div style="font-weight: bold">
                    Investor Resources</div>
                12405 Powerscourt Drive<br />
                St. Louis, MO 63131<br />
                Phone: (314) 965-0555
            </div>
            <div style="margin-left: 20px; margin-bottom: 20px">
                <div style="font-weight: bold">
                    Corporate Communications</div>
                12405 Powerscourt Drive<br />
                St. Louis, MO 63131<br />
                Phone: (314) 965-0555
            </div>
            <%--			<div style="margin-left:20px;margin-bottom:20px">
				<div style="font-weight:bold">General Inquiries</div>
					 Charter Communications Receptionist<br />
					 12405 Powerscourt Drive<br />
					 St. Louis, MO 63131<br />
					 Phone: (314) 965-0555 
			</div>--%>
        </asp:Panel>
        <asp:Panel ID="pnlContactAfter" runat="server">
            <div style="margin-left: 20px; margin-bottom: 20px">
                Your message has been sent to Charter.com. Thank you!
            </div>
        </asp:Panel>
    </div>

    <asp:Panel ID="pnlBefore" runat="server">
        <uc:CustomContent ID="ucContactUs" runat="server"/>
   </asp:Panel>

    <div class="clear">
    </div>
    
    <!-- This code is to make the current menu options to stay visibile during the 
         visit to this page this code does not work at the top, naqib -->		
    <script type="text/javascript" language="javascript">      
        document.getElementById('navSupport').className = "current";
    </script>

</asp:Content>

<asp:Content ID="content3" ContentPlaceHolderID="ContentPlaceHolderRightColumn" runat="server">
    <uc:BrowseSupport ID="ucBrowseSupport" runat="server" isNewPanel="true" />
    <br />
    <uc:CustomContent ID="ucSupportHomeResourcesHelpTools" runat="server" ContentKey="Support:Home:ResourcesHelpTools:SYCH" />
    <uc:ContactUsASA ID="ContactUsASA" runat="server" /> 
</asp:Content>